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Assess My Productivity Choices

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Question 1:

How do we approach operational excellence?

Question 2:

Rank your quality assurance practices.

Question 3:

How do you manage standard operational procedures?

Question 4:

How are our finances managed, by whom, and what reporting frequency is in place? 
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Question 5:

Describe how revenue has decreased or increased over the past 4 years, and state why? 
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Question 6:

What key performance indicators do you use and are they aligned with your operational goals?

Question 7:

Describe how profits have decreased or increased over the past 4 years, and state why.
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Question 8:

Describe how the cash-flow picture has changed over the past 4 years, and state why.
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Question 9:

How efficient and effective is our manufacturing or production?

Question 10:

How efficient and effective is our customer service?

Question 11:

How efficient and effective is our fulfillment?

Question 12:

How do we approach goal setting and project management?
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Question 13:

How many hours each month do you personally work at your business?
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Question 14:

How many hours each week do others work at your business?
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Question 15:

Describe the essential people in your business and estimate how long the business could operate without them.  
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Question 16:

How do we approach human resource planning to attract and retain the best people?
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Question 17:

How effective are our human capital development and training approaches?

Question 18:

What incentive and loyalty programs do you have to ensure staff gives 100% at all times? 

Question 19:

Describe your sales team and top performers.  Include details about your personal sales role and success.  In addition, outline non-compete obligations for anyone responsible for selling move than 20% of total sales.
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